April 2, 2016


1. Ensure you fully understand what coaching is.


Many managers make incorrect assumptions about coaching. It's important that a manager uses a clear and consistent coaching model, and understands the "why" - to enhance staff engagement and performance - as well as the "how" - using a collaborative...

April 2, 2016


It's a competitive world and business leaders face enormous pressure to grow their companies, develop new products and improve revenue and profits. Organizations cannot be successful unless their people perform at higher levels.


Leaders need to assure teams are effective and that their employees ar...

April 2, 2016


Only take the necessary minimum with you


Introduce yourself and hand over a business card


Get the prospects attention or curiosity


Announce how much time it will take


Explain what you do, and how you do it


Explain or show the prospect what you want/need/expect


Give the prospect the information or t...

April 2, 2016

 For a long time, it was believed that people are born with a given level of intelligence and the best we could do in life was to live up to our potential. Scientists have now proven that we can actually increase our potential and enjoy ourselves in the process. We now know that by learning new skil...

April 2, 2016

Facebook Insights: Access to Mounds of Data


Let me get this straight: as a business on a personal Facebook profile, you have no access to Facebook Insights. You are unable to export and digest the thousands of rows and columns of information that can help you understand your customer, what they like...

April 2, 2016

They don’t see the value.


This is usually a result when we explain or demonstrate exactly how the customer will benefit from using our product or service.


They have a preconceived idea of the cost or price.


Many people have a preconceived idea of how much a particular product or service will cost. B...

April 2, 2016


With over 250 million active users, Twitter is here to stay. And for good reason — it’s an extremely effective method for communicating with your user base. Research shows that Twitter users shared over 182 million pieces of content in 2014 — and are on track to more than double that in 2015, with...

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10 Tips for effective coaching

April 2, 2016

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